communicating with customers about a security breach

Communicating with Customers in the Event of a Breach

Thursday, October 15, 2020

There are three phases of defending against cyber attacks: putting in place sufficient protections and robust authentication mechanisms to try and prevent attacks; appropriately defending against an active attack once it is discovered, and communicating accurately and effectively to customers and shareholders: What happened Why it happened What it means Let’s examine a major retailer’s …